Welcome to the YUNGUI ADVENTURE EQUIPMENT LLC website! The following terms and conditions outline your purchases, returns, billing, and other related terms. Please read these terms carefully before purchasing.
Sales Terms
All sales conducted through our website are one-time sales. This means that ownership of the goods you purchase will transfer to you upon completion of the transaction, and you will subsequently assume all responsibility for the goods.
Returns Policy
We want you to be satisfied with every product you purchase from YUNGUI. If you are not satisfied with your purchase of a sleeping bag for any reason, we offer a money-back guarantee.
Whether the item is opened or unopened, you can request a return within 30 days of purchase. Please note: Opened products must be in good condition with no obvious signs of use.
All returns must be returned with the original packaging and all accessories to ensure a smooth refund request process.
Refund Process
If you wish to return or exchange an item, please contact our customer service team for return authorization and related procedures. Please contact us using the following methods:
Email: stefanie@yunguiadventureequipment.org
Phone: (559) 528-7067
Once we receive the returned goods and confirm they meet the return conditions, we will process your refund request. The refund will be processed using the original payment method.
Billing Terms
Invoices for all orders will be provided to you upon confirmation of purchase. Please ensure that the information you provide is accurate to avoid processing delays.
You can pay securely through the website; all transactions will be processed according to industry-standard security protocols. We do not retain your credit card information.
Terms Updates
We may update this terms policy from time to time. All modifications will be posted and take effect on this page along with the new terms. We recommend that you check back regularly for the latest changes.
Thank you for choosing YUNGUI ADVENTURE EQUIPMENT LLC. We look forward to providing you with excellent products and services!